Terms and Conditions

1. Acceptance of Terms

By accessing and using Direction Prime's services, website, and platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services

Direction Prime provides logistics and shipping services including but not limited to:

• Freight transportation (air, sea, and road)
• Last-mile delivery solutions
• Supply chain optimization and management
• Cross-border logistics
• Real-time shipment tracking
• Custom logistics solutions

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information for all shipments
• Comply with all applicable local, national, and international laws and regulations
• Not ship prohibited, restricted, or hazardous materials without prior authorization
• Ensure proper packaging of goods in accordance with industry standards
• Pay all fees and charges associated with the services in a timely manner

4. Shipping and Delivery

Direction Prime strives to deliver shipments within estimated timeframes. However, delivery times are estimates and not guarantees. We are not liable for delays caused by:

• Force majeure events (natural disasters, pandemics, etc.)
• Customs clearance procedures
• Incorrect or incomplete delivery information
• Government restrictions or regulatory requirements
• Circumstances beyond our reasonable control

5. Liability

Direction Prime's liability for loss, damage, or delay of shipments is limited in accordance with applicable international conventions and local regulations. We strongly recommend that customers obtain appropriate insurance coverage for high-value shipments. Our maximum liability shall not exceed the declared value of the shipment or the applicable limits set forth by governing regulations, whichever is less.

6. Payment Terms

All fees are due upon booking unless otherwise agreed in writing. Direction Prime reserves the right to adjust pricing based on changes in fuel costs, regulatory requirements, or other factors. Late payments may be subject to interest charges and may result in suspension of services.

7. Intellectual Property

All content on the Direction Prime website and platform, including logos, text, graphics, and software, is the property of Direction Prime and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Termination

Direction Prime reserves the right to suspend or terminate access to our services at any time, with or without cause, and with or without notice. Upon termination, all outstanding fees remain payable.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Houston, Texas.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: